In many cases, it is not possible or necessary to make a reservation, and you are expected to report to the park’s ticket counter. Please carefully check the conditions stated on the partner’s page or on your ticket. If you have any questions, we kindly ask you to contact the partner directly and not Deltapark Neeltje Jans.

No Unfortunately. It is not possible to exchange a ticket for another day. When ordering your tickets, check that you have entered everything correctly and selected the correct date.

Tickets purchased through our webshop are already date-specific. Unfortunately, it is not possible to make reservations by phone or email. Therefore, please order your tickets easily and quickly through our website. Make sure your tickets are clearly visible on your smartphone upon arrival. Do you have tickets or vouchers from a partner? Then be sure to read the terms and conditions carefully. In most cases, it is not possible or necessary to make a reservation, and you are expected at the park’s ticket counter.

If you have a discount coupon or voucher, please read the general terms and conditions carefully. In most cases, the discount will be applied at the ticket counter at the park entrance.

Yes, but be aware that we have only limited tickets available.  Therefore we advise all visitors to Deltapark Neeltje Jans to purchase their entrance ticket by date online in advance.

Due to the safety of your own pet and the animals in the park, it is not allowed to bring them into the park. We also do not have a shelter. Guide dogs can be admitted in consultation. Please contact us via info@neeltjejans.nl

No that is not possible. You buy a ticket for the entire park. A visit to the aquarium building or join the boatrip is only possible if you have a valid entrance ticket.

It is not possible to reserve in advance for the cruise. Our boat has enough capacity. No refund if a boat trip is canceled due to unforeseen circumstances such as bad weather or technical problem.

Most of the park is easily accessible with a wheelchair. However, there are a few locations where you cannot come with a wheelchair. Part of the storm surge barrier is not accessible as there is a staircase here and no lift. During the construction of the storm surge barrier, potential visitors to this section were not taken into the plans. The first part of the storm surge barrier you can just visit here is an access for wheelchair users.

Furthermore, it is not possible to visit the whale exhibition in a wheelchair as this building consists of uneven floor parts and a floor without a lift. All other locations and places of interest such as the sea lion show, aquarium building and boat tour are easy to visit with a wheelchair. A point of attention is still the passage of the door on the tour boat. The doorway is 78 cm wide.

In the main building are expositions and films about the building of the stormsurge barrier. You can also join a guided tour and learn more about this famous building. But it is not possible to enter the barrier itself. But you can watch the barrier with your own eyes and take pictures from closeby.

Lockers are available to rent at the park. You can activate the lockers and pay by card only. The costs for renting a safe are € 3 per day. You can find the lockers at the entrance to the main building “Deltaplaza”.

Regular tours are offered for a small fee of €4 p.p.. Tickets for these can be bought online.